Scope of Best Buy's discriminatory practices against gun owners still not known

As OFCC first reported on Monday, the posting of "no-guns" signs at Ohio Best Buy stores has been confusing from the start. From store managers who offered opposing excuses, to the appearance that the retail chain had been mislead by national office materials company g.Neil via the labor law "compliance kits" the company sells to Ohio businesses, there has been no clear sense of who ordered the signs posted, or why.

The muddy waters seemed to clear a bit early this week, when an OFCC supporter shared an email he received from a Best Buy customer service rep after emailing about his concerns. The rep said that "Best Buy does have a corporate policy to ban the carrying of concealed weapons into stores where the law allows." However, within hours of posting this letter on our website, other supporters across the nation contacted OFCC to say that although "the law allows", there are no signs were to be found at Best Buy stores in their states.

Par for the course, another Best Buy CSR has sent out an apparently conflicting message, which has been forwarded to OFCC, and which indicates that firearms are not just banned in states where sign-posting is allowed, but in every location.

    XXXXXX,

    Thank you for contacting Best Buy about our firearm policy. I'm TJ with
    Customer Care.

    We appreciate your concern about our policy regarding firearms in our
    stores. Firearms are not allowed in any of our retail stores. We value
    receiving your comments so we may use this feedback to improve the shopping
    and service experience for all our customers.

    Thank you for sharing your comments with Best Buy. Please don't hesitate to
    contact us with additional questions or concerns.

    Best wishes from Best Buy,
    TJ and the Customer Care Team

After reading our first report on the Best Buy “no-guns” fiasco, OFCC-supporter Mark emailed as follows:

    I just finished reading the email that was posted from Best Buy in Mentor regarding a "corporate" no CCW policy in those states that allow. To be honest with you, after my recent experiences with Best Buy, that would be the last store that I would ever shop at. In fact, the OAG Jim Petro filed a class action lawsuit against Best Buy in August 2004 for their deceptive policies, false advertising, rebate policies, service (or in MY case lack of) service plans and failing to respond to customer complaints. Just search in Google with the keywords, Ohio, Best Buy and Attorney General for details. Just another example of how Best Buy is doing everything they can to help close their own doors.

Contact Best Buy by Phone
1-888-BEST BUY (1-888-237-8289)

Contact Best Buy Online
www.bestbuy.com

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